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Please use the menu on your left for specific numbers within our Business Units. Contact information for general billing and customer service questions is provided below.

Customer Service Center Locations

South Whidbey

14888 SR 525, Langley, WA 98260

Point Roberts

1957 Johnson Rd., Point Roberts, WA 98281

North Whidbey
(Internet Services)

31955 No. State Hwy. 20, Oak Harbor, WA 98277

Customer Service

Location Phone E-mail

South Whidbey 360-321-1122 wtccs@whidbeytel.com

Point Roberts 360-945-1122 wtccs@whidbeytel.com

Oak Harbor
360-279-8272 sales@whidbeytel.com

Toll-free
866-548-7760
wtccs@whidbeytel.com
TTY Callers
WA Relay Service
711

Billing

Location Phone E-mail

South Whidbey 360-321-3333 billing@whidbeytel.com

Point Roberts 360-945-1122 billing@whidbeytel.com

No. Whidbey (Internet) 360-279-8272 billing@whidbeytel.com

All other 866-548-7760 billing@whidbeytel.com
TTY Callers-
WA Relay Service
711

Technical Support

Location Phone E-mail

North Whidbey 360-678-1900 support@whidbey.net

South Whidbey 360-321-8324 support@whidbey.net

Point Roberts 360-945-8324 support@whidbey.net

Camano/Snohomish 360-652-8885 support@whidbey.net

Toll-free 800-880-0886 support@whidbey.net
TTY Callers-
WA Relay Service
711

Customer Service Center Hours

Bayview Office
Monday - Friday 8:30 AM to 5:00 PM

Point Roberts Office
Monday - Friday 8:30 AM to 5:00 PM

Oak Harbor Office
Monday - Friday 8:30 AM to 5:00 PM

Internet Tech Support

Need Internet-related assistance? Please contact our Tech Support Team, we are happy to help!

Website Feedback

Website Feedback Form

Payment Information

Please mail payments to:

Whidbey Telecom
PO Box 329
Langley, WA
98260

For your convenience, Whidbey Telecom also offers Online Statement (eBilling).

You may also make your payment by credit card, or make payments at any of our Customer Service Centers. There are drive-up windows adjacent to the business offices in Langley and Point Roberts, and drop boxes for check payments after business hours.